REFUND/EXCHANGE POLICY.

     Hey there! We want you to be thrilled with your items from Dove Inc if

     we ever offer anything for sale. If for any reason you're not satisfied,

     here’s how our refund/exchange policy works:

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1. Return Period

    We do not do returns but we will exchange a defective item within 7

    days: You must request an exchange within 7 calendar days of receiving

    your item, if your item is defective.

2. How to Request an Exchange

    Contact Us: Drop us an email with your order number and a brief

    explanation of why you’re requesting an exchange.

    Include Details: Make sure to include any relevant information, like

    your order number and receipt, to help us process your request quickly.

3. Exchange Criteria

    Conditions: Items should be in their original condition and packaging.

     If the item is damaged or used, we may not be able to offer an e

     exchange.

     Non-Exchangeable Items: Certain items, like digital downloads or

     personalized products, are not be eligible for exchange. We’ll let you

     know if this applies to your item.

4. Processing Time

     Refunds: Once we receive your item and approve it for exchange, we’ll

     process your exchange within 7 business days. The exchange will be

     issued to the same, original address.

    Shipping Costs: Unfortunately, shipping costs are non-refundable. If

     you’re exchanging an item, you’ll need to cover the return shipping

     costs whether the item was defective or an error occurred.

5. General Exchanges

    Just Need a Different Item? If you’d like to exchange an item, follow

    the return process and place a new order for the item you want

    exchanged.

6. Defective or Incorrect Items

  Oops! If you received a defective item or the wrong item, we’re really

   sorry about that. Contact us, and we’ll sort it out for you, including

   covering the return shipping.

7. Contact Us

    If you have any questions or need assistance with your item, please get

    in touch with us. We’re here to help!

 

8. Updates to this Policy

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    We reserve the right too change our policies at any time. If we do,

    updates will be posted here.

    Thank you for shopping with us, and we hope to see you again soon!